Try these steps first
Change the Message Alert Tone. Simply changing the alert tone to the default one for incoming text.
- Check iMessage Settings. If you’re facing the iMessage not syncing problem, the first thing you.
- The Messages app on my Macbook Pro (running High Sierra) suddenly stopped sending text messages to Android devices. I can still send texts to Android users from my iPhone without a problem, but when sending texts from the Messages app on my Macbook Pro it will not send to Android devices. It just started doing this out of the blue yesterday.
After trying each step below, try to send a message again.
Why Is My Macbook Not Getting Text Messages
- Restart your Mac. Choose Apple menu > Restart, then click Restart.
- Make sure that your software is up to date. Learn how to update the software on your Mac.
- Make sure that your Mac is connected to the Internet. To check your Internet connection, try loading a page in Safari or another web browser.
- Check that the date and time is set correctly on your Mac.
- Make sure that you enter the correct phone number or email address for the contact.
If you see ‘This user is not registered with iMessage’
If you try to send a message and see an alert that the person isn’t registered with iMessage, the message is trying to send using SMS/MMS. Make sure Text Message Forwarding is set up and your iPhone is powered on.
Mac Computer Not Receiving Text Messages
If your contacts see your email instead of your phone number
If you can send messages but your contacts see your email address instead of your phone number, make sure that you're signed in to iMessage with the same Apple ID on all your devices. Learn how to add your phone number to Messages on your Mac.
Learn more
Mac Not Showing Text Messages
- If you still can't send or receive messages, contact Apple Support.
- Check the Apple System Status page for a temporary outage affecting iMessage or FaceTime.
- Use Messages with your Mac.